Note: Pop-Up Windows 
Links to our PDF forms, documents, external resources and some help items are set to open in new browser windows. You may need to set your browser's pop-up blocker to accept pop-up windows for this site.
Struggling with FSA Administration?
WageWorks, formerly Creative Benefits, is your Outsource Answer!
Relieve your HR from administrative burdens
- Claim adjudication. Depend on WageWorks, formerly Creative Benefits, to be assured claims are evaluated impartially following the regulations of the IRS.
- Reconciling participant accounts. Payroll deductions versus claims paid and auditing accounts to make sure the employee is meeting the election.
- Processing claim denials. This time-consuming task includes creating individual denial letters and careful follow-up.
- Printing tasks. Your accounting department won't have to print checks for each payout when WageWorks, formerly Creative Benefits, processes claims.
- Confidentiality. Your HR department won't see what claims are being submitted and your employees will be assured of their confidentiality.
- Following complex IRS regulations. Turn to the experts at WageWorks, formerly Creative Benefits, to tap into IRS regulations, bounce your questions and give you qualified advice.
- Personnel and space demands. Do you have the employees available to process and file paper claims in-house and the storage to accommodate growing paperwork?
Our Administrative Package
As part of our Flexible Spending Accounts Administrative services we provide:
- Extensive reporting for employer and participants
- HR access to reports via web or auto-email if requested
- Electronic file processing
- Rapid claims processing - within 24 hours of receipt
- Participant account information 24/7 via Web or IVR
- Convenient debit payment card option
Affordability
- Competitive rates
- Budget oriented pricing
- Effective and efficient systems reduce overhead
- Quality personnel increases productivity and reduces overhead
Experience and Qualifications
- We are focused on and specialize in the administration of employee benefits
- Our in-house administration system allows for continuing improvements and flexible response to unique client needs
- We maintain constant industry watch
- We are active member of ECFC (Employers Council on Flexible Compensation)
- Values, integrity and expertise
- We have been pleasing our FSA clients since 1990
More information on FSA Administration
For more information on our services, or to request a proposal, call us toll-free at 1.866.602.3887 or email partnerdev@wageworks.com.